Shipping Terms

Please Note 

DOMESTIC RATES

 Priority Mail
(4-5 Business Days)
FREE

Express Mail
(1-3 Business Days)
$9

1-2 Day**
(1 Business Days)
$20

INTERNATIONAL RATES

DHL/UPS Priority Mail International
(6-15 Business Days)
$20

  

*ALL DELIVERY ESTIMATES ARE FROM SHIPPING CONFIRMATION DATE

*Any FedEx 2-Day or FedEx Overnight shipping placed over the weekend will be shipped on the following Monday. If any changes must be made, please contact us at info@akaliaofficial.com

**SIGNATURE REQUIRED

**AKALIA is not responsible for lost, damaged, or stolen parcels shipped via FedEx with Signature Required opt-out.

 

SHIPPING TERMS & CONDITIONS

Most in-stock items are shipped within 48-72 hours. If you order items with different availability times, we will ship your order when your complete order becomes available. AKALIA will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional information for credit verification. 

Orders are processed pending availability and credit verification. Orders placed on Friday after 11am EST and over the weekend will begin processing on the following Monday as our offices are closed over the weekend. 

You will receive an email with your tracking number once your order has been shipped. Please allow up to 24 hours for your tracking number to show movement. If you have any questions about your order, please email us at info@akaliaofficial.com  Our hours of operation are Monday-Friday 10am-6pm EST.

Orders will not be refunded for packages that are not accepted by recipient.  

AKALIA is not responsible for lost or stolen packages if confirmed delivered by tracking. The customer assumes all responsibility for any loss, or damage of these items. 

 

Orders must be placed by 2PM EST for FedEx 2-Day and FedEx Overnight to be shipped out same day. 

 

INTERNATIONAL SHIPPING 

FREE USPS PRIORITY SHIPPING ON INTERNATIONAL ORDERS OVER $250 

If any higher International cost is found to be required at mailing time, you will be contacted by email for your approval to add extra cost. Any taxes / duties due upon International delivery are the sole responsibility of the purchaser.

Once the package reaches your country, it may take additional days for the package to be passed through customs. This additional time varies with each country.

*By shopping on AKALIA, you agree to these terms and conditions.